At BROOKS Sales Shop, we know that when you order performance footwear, you’re not just buying shoes – you’re gearing up for your next run, hike, or urban adventure. That’s why we’ve streamlined our delivery process to get your premium footwear to you as quickly and efficiently as possible, no matter where your journey takes you.

Global Delivery with Local Care

Shipping from our Miami Springs headquarters, we’re proud to serve athletes and walkers worldwide (excluding some Asian and remote regions). Our partnerships with top carriers ensure your footwear arrives safely and on time, whether you’re training for a marathon or simply upgrading your daily walk.

Your Shipping Options

⚡

Standard Shipping – $12.95

Carrier: DHL or FedEx
Delivery Time: 10-15 days after dispatch
Ideal for: Runners who want their performance shoes fast or customers with upcoming events

🎁

Free Shipping (Orders Over $50)

Carrier: EMS
Delivery Time: 15-25 days after dispatch
Ideal for: Value-conscious shoppers building their trail or running shoe collection

What to Expect After You Order

Our Miami-based team processes all orders within 1-2 business days (excluding weekends and holidays). You’ll receive:

  • Order Confirmation: Immediate email receipt with your order details
  • Shipping Notification: Tracking information as soon as your shoes leave our warehouse
  • Delivery Updates: Regular tracking updates from our carrier partners

Hassle-Free Returns

Not the perfect fit? We offer 15-day returns from delivery date. Simply contact our customer service at [email protected] to initiate your return. Please note return shipping costs are the customer’s responsibility unless the item is faulty.

Why Our Customers Trust Our Delivery

Just like our carefully curated selection of performance footwear from BROOKS, Saucony, and Hoka, we’ve designed our delivery process with the same attention to detail:

  • Authenticity Guaranteed: All shoes ship directly from our authorized warehouse
  • Secure Packaging: Your footwear arrives in pristine condition, ready for action
  • Transparent Tracking: Know exactly where your shoes are at every step
  • Global Reach: Serving runners and walkers across continents

“I ordered the BROOKS Ghost 15s on Monday and was running in them by the next week – incredible service!” – Marcus T., satisfied customer

Ready to Step Up Your Game?

Browse our collection of racing flats, trail shoes, and walking sandals today and experience the BROOKS Sales Shop difference. With our reliable delivery options and premium footwear at up to 50% off retail, your next adventure is just a few clicks away.

Questions about delivery? Our customer service team is always happy to help at [email protected].